3 hours of daily manual work — eliminated.
The challenge
Bloom & Co. was processing 200+ orders a day entirely by hand. Their team was copying order data between Shopify, their 3PL portal, and a Google Sheet — every single day. Errors were constant, and the ops team was burning out.
What we built
We mapped their entire post-purchase workflow and built a fully automated order routing system using Make. Orders now flow from Shopify directly to the 3PL, tracking numbers sync back automatically, and customers get real-time updates without anyone touching a keyboard.
Results
"LAZY automated our entire post-purchase flow. What used to take 3 hours a day now takes zero. Our team actually has time to think."